Can't say enough good things about the staff, the service, and the product. Thank you for providing a helpful, no pressure, and accommodating experience! From calorie tracking to intuitive eating, The Scientific Seven Minute Workout Revisited, What Is Hygge? Before spraying, shake the mixture properly and apply the necessary amount of solution to remove the stains. And, when we're ready for our next mattress, we'll be back! Both were so helpful. All of my questions were answered without missing a beat, routine but comfortably so. We had a factory problem in a mattress but when we raised our concerns it was looked after. The two gentlemen that came in the pouring rain on Saturday were very quick, and mindful while bringing the mattress and base in to setup. We even changed our mind on one of our pillow purchases and they exchanged it the next day no problem! Thank you so much :) I highly recommend going there. Cleaning a Cotton Mattress Pad Check the care label. Can't say enough about the incredible professional and knowledgeable service we got from the staff at WR Mattress. Not only do they have something for every budget, but also the one on one interaction, getting to understand your sleeping habits and issue's your having at night and been able to take all of that and bundle it into the right Mattress for you was amazing. We will be sure to tell all our friends. We explained what we were looking for, and they suggested the perfect mattress for us! But, the service was also fantastic. I was there about 2 hours trying mattresses and there was no pressure at all. I had just moved here from the US and needed a mattress as quickly as possible. Can’t thank them enough. How to Clean a Memory Foam Mattress The same cleaning techniques apply to a memory foam mattress. It will also useful to prevent bad smell. Then, once all the foam has disappeared, use another slightly damp cloth and continue to blot at the stain until it has disappeared. Most cotton mattress pads can go right in the … I chose WR Mattress Gallery because of their 4.9 star rating and discovered that such high points are well-deserved! Highly highly recommend that you come see these guys for an amazing deal on your new quality mattress! WR Mattress Gallery staff are friendly and knowledgeable! Jaime was great! Great service from all!! Superior customer service here, I will be back to shop again next time I need a mattress for sure! My husband and I purchased our mattress from WR at the Spring Home & Garden Show from Ramen who is an excellent Salesman. The staff know their stuff and they're super friendly. That's when the customer service, which was already excellent, really went up! She was super patient with all our questions. Since not everyone has a vacuum at home, we offer some tips on how to clean with and without a mattress. Not only were they patient and kind, they were extremely knowledgeable and answered all of our questions in depth. They went above and beyond. It is so good to wake up without aches and pains. Then let the mattress dry. I had the best customer service experience anyone could hope for! WR Mattress Gallery fully deserves 5 stars. Installation was easy because they did it for us and even took away our old mattress. Here’s how to deep clean a soiled mattress topper: Strip and launder bedding. Use a wrung cloth to prevent … I'd refer people here for sure. They are blood stains, urine stains, vomit stains, etc. I ended up going with the Queen 2" latex 4" foam Tri-Fold mattress which sits on top of a custom modular bed frame that my brother built (see pics). We love our made in BC furniture! so they can clean their mattress by using these four products. The only unfortunate thing would be that they don't have the mattresses in stock, they're made locally at highway 10 and 152nd, so I waited a week to level up my bed. Always a pleasure going there, friendly staff very knowledgeable about beds and such. Their service people are just as friendly, courteous and knowledgeable as their sales staff! So are you going to clean your mattresses? The same is true if someone has been in bed with a high fever and sweating a lot. A very good experience from the sales people who are knowledgeable not like that"other place" to delivery and follow up... would recommend, I purchased a new fabric bed frame from WR Mattress Gallery online with the assistance of Raman and Jaime with exceptional service!! We also got excellent exchange warranty. Combine 2 tablespoons (30 ml) of hydrogen peroxide,1 tablespoon (15 ml) of liquid dish soap and some cold water in a small bowl. I went to WR Mattress after trying to find a mattress for months. I found all personnel to be friendly and relaxed in every interaction. We've had our new mattress for 4 nights and, though sleep is short, we've had some of the best sleep ever. Great service & selection, informative, experienced staff (Dave especially) & prompt, courteous delivery crew. I look forward to receiving my next purchase - a massage chair extraordinaire. Mix 50 percent of water and 50 percent of white vinegar in a bowl. We ended up purchasing a queen and a split king with adjustable base. Would suggest them to ANYONE looking for fantastic service, exceptional products and phenomenal value :)))). I now know more about mattresses than I ever imagined! Thanks again! Baking soda is useful to prevent bad smell which is created from urine. If you follow accordingly, you will have a fresh smelling brand new looking mattress. Three polite men who made sure they did not damage my walls. We were so happy with our purchase that we have referred WR to all our family and friends. The most arduous part of the whole experience was simply waiting for approval from Flexiti Financial. The quality and appearance of my the new bed frame is absolutely gorgeous!!! Check them out, These guys were great. We would suggest that anyone who is looking for a good mattress and excellent service to visit WR Mattress. Unfortunately, after sleeping on it for a while I found it was not quite firm enough for my taste. They did not put any pressure on me to buy anything I wasn't comfortable with. Jaime is very knowledgeable and is genuinely concerned about your needs. Vacuum the mattress to suck up dust mites once a month. There are three easy methods you can try to clean your mattress topper, so keep reading to find out how. You don’t need to be worried, Because every problem has its solution. If you have enough time you can leave the baking soda on the mattress for several hours. When purchasing mattresses in the past, we have always gone to several mattress stores to find the perfect mattress for my husband who suffers from chronic back pain. Would definitely recommend WR Mattress Gallery for you cabinet bed needs. I had been there before (dealing with someone else) and wasn't ready, but they didn't pressure me to buy at all. Friendly, knowledgeable staff! Brilliant! Congratulations if your mattress doesn’t appear to have any VISIBLE stains! After 30 minutes take a clean dry cloth and dab excess liquid. Thanks again! The mattress, special mineral cover, and latex pillows have arrived. As well, the delivery team went above and beyond in the delivery, taking the time to move all the furniture in the bedroom and set-up of the bed frame to my satisfaction!! The delivery guys were so careful and worried about damaging our walls or the new bed. Allow the baking soda to sit on the mattress for 24 hours and then vacuum away. I think that sums up everything. WR Mattress stands behind their products with courteous staff and prompt service. From the beginning we were introduced to the different types of mattresses available and got educated on all the knowledge that we were lacking. Then leave it to air for at least an hour. By simply cleaning it with you vacuum cleaner you will get rid of all … Use a mild liquid laundry detergent diluted with water to clean your memory foam mattress topper. Took less than 5 minutes at the store and I was on my way. It will also help treat grease and oil stains. Jaime and Dave had an amazing customer service. We bought a bed frame last month and it is a beauty. Sprinkle Baking Soda & give it time to absorb odors. We just purchased a mattress here after a couple months of shopping around in the Surrey/Langley Area. If you are looking for a quality product at a fair price with great service, go see Jaime and Dave at wr mattress! Very informative and made the selection easy. Thanks guys!! No high pressure sales nor annoying attempts at upsell/cross sell. In our books, WR stands for "well-made" and "reliable.". Highly recommend - and, I'll be back! Strip the Bed. Mix one cup of 3 percent hydrogen peroxide, 2 tablespoons of baking soda, 1 tablespoon of dish soap. HIghly recommend this local independent business. I felt I really understood the benefits of the mattresses and bed frame thanks to him. This process should be done at least once every month for good results. Thank you for your patience! Excellent prices excellent service. Thank you for taking care of needs. I'd definitely give them my business again. Thank you so very much! The guys who delivered the bed were very professional and pleasant. We were very happy with the service and knowledge we received as this was our first adjustable bed we needed to know everything we could. The following day the lady calling to check that I was satisfied called when I was looking for my phone which helped me find it.... Now that's service :). Jaime, and all the staff in fact, were so personable and easy-to-talk-to. Dave and Jamie worked together to give me a wonderful deal on my mattress and I am sold! The staff offer personal, friendly and tentative service. They did so without complaint or extra charge. We were heading to the competition when we happen to be passing by this place. We purchased the natural latex pillows from them as well, which are beyond comfortable! It was a big purchase and we wanted to know we were getting the right mattress for us...We are very happy with it! I also liked the fact that they sell locally made products made from all natural materials so no off gassing! This company is very professional. Well, before starting, there are certain steps you should take. Recently bought a cabinet bed from WR Mattress and it was a very pleasant experience, Dave was very patient with us and made sure we had the right mattress for out needs to go with the bed. Clean Your Mattress With Vinegar. Make a Mattress Cleaning Solution. While we waited, the staff were very friendly to talk to, actual real people who seem to actually like people rather than just all about sales. When you think about the 25 year warranty alone and spread the investment over that time period it really is not expensive. I can breath a lot better and the sleep apnea is a lot better and more rested with the bed. Don’t spray liquid enzyme cleaner directly onto the mattress. Refresh your mattress by sprinkling baking soda all over the surface of it. Excellent store and I can not recommend them enough. We made an error initially and it was quickly rectified. Wonderful local business! I am so grateful to have found the perfect mattress that fits all my criteria and more! It is not necessary to apply strong chemicals or expensive commercial cleaning products on your mattresses. Jaime was pleasant, professional and patient with me. I recently bought an iron man mattress and an adjustable base. We've already recommended you to you friends :). The store atmosphere is welcoming and relaxed. They later decided they needed a different mattress and the exchange experience was also first class. The cleaner the better. I went in just for info and worked with Dave. Huge thank you to Raman for finding what fits us best!! WR mattresses helped me get a good mattress for my antique non-standard bed. I am so thrilled with my new mattress! Try to clean the mattress on a flat surface. If you can't put the mattress out in the sun, use a hairdryer to speed the process along. Of course, there may be some situations that require an immediate deep clean — bedwetting, for example. Phone: 604-385-0112 We drove all the way from Kelowna to White Rock to check out these mattresses as we wanted a cruelty-free vegan mattress and were impressed with our experience there with Jaime and of course, our conversations with Mark! Thanks. While you can buy foam cleaner, you can also mix up your own non-abrasive solution that is safe to use on foam mattresses such as mixing fabric cleaner or white vinegar with … Would definitely recommend their product and their customer support. Thanks to all the staff! Beautiful beds and excellent staff. You can use a spoon to mix them well. Russell, in particular, was extremely friendly and knowledgeable - he provided us with excellent information about their products and helped us pick out a mattress that was well suited to our needs. He even helped me with the issue of the wheels on my bed frame and swapped them out for feet instead at no extra charge. We felt our back problems were fully understood, our options thoughtfully presented, and we were confident our purchase would be right. There are many, solutions or ways to your problem. It is very necessary to keep clean your mattresses daily. This might be tough but pets can track in all kinds of things that are gross to sleep with. Sprinkle baking soda onto the mattress, let sit for a couple hours, and vacuum mattress again and air dry. Highly recommend the investment. Jaime was so helpful at WR Mattress Gallery. Making big purchases can be very stressful but I did not feel that way after I went here. You just need to keep these things at your home. Most of the people show little concern about their mattresses. The bed was delivered a second time 2 days later and we had it set up in time for our guests! Then spray it to the bloodstains until it removes. These guys are very helpful and make sure you are taken care of, nothing is too much trouble. I’ve had the bed for a week now and the mattress is absolutely amazing. Let sit for a few hours, then vacuum thoroughly. I absolutely love the adjustable bed feature and the latex rubber material makes a super comfy cloud-like sleep, no pressure points. The service was prompt, efficient and the men were polite and professional. Tired of pushy salespeople we thought we'd check out someplace new. They were awesome. Now it’s not a very difficult task to clean your mattresses. My hardwood floors were getting scratched up with old rolling legs and I was offered a sloution at no charge - can't beat that for service. Continue this process until the mark is gone. Jaime explained the choices and helped us make the best decision for our needs. Within minutes he had us impressed with his encyclopedic knowledge as he applied it to our particular needs. Set up was perfect and afterwards, they even delivered the other bed to me. Baking Soda:- Baking soda is a neutralizing agent, which helps to remove the smell from your mattress. Very nice and knowledgeable. These do exactly what they say they will and keep mattresses protected from liquids and stains. Did my research and knew I was getting a good product. This mattress company is far superior to competitive companies such as 'sleep' etc. I found out about White Rock Mattresses from my sister and her husband - they bought their new bed there and said how fabulously helpful everyone was. It is best to clean the mattress as soon as possible. There are many kinds of stains. Delivery was fast and easy and they followed up quickly after to ask how the bed was working out for us. Dave even delivered the bed and set it up for us making sure we were 100% satisfied. The staff are friendly, knowledgeable and highly entertaining! The frame splits into 3 pieces and can be slid around easily with thick felt on the bottom. There was one part that needed to be replaced as it was faulty but they came back the very same day (within hours) to replace it. Blot the foam into the mattress using a cleaning cloth. There are several things you can do to prevent things like mould and mites from making a home in your bed. Our new bed is a game changer! I couldn't be more pleased. You also spend a lot of time on your mattresses. Strip the bed sheets and sprinkle the product liberally onto the mattress. My wife and I had a great experience at Mattress Gallery. We likely don’t realize how much is building up in our beds so it is a good idea to stay on top of keeping things clean. P: 604.385.0112 | E: sales@wrmattress.com. I have gifted several items to family and friends which have positively made a difference in their lives. The delivery went smoothly as well. You guys have all been amazing and made my final mattress buying experience a great one. The bed is perfect and I would highly recommend them. They help you with what you need instead of what they need to sell. Would highly recommend this place. Dab instead. Strip all the bedding from your mattress and toss it into the washing machine while … Here are Three Methods How to Clean Foam Mattress Topper. Complete the form below and a sales specialist will be in touch shortly! Mattresses are a repository for moisture, mites, and mould. Incredibly helpful staff! You can use an enzyme cleaner or enzyme-based pet-smell remover on the stain to clean the mattress. Great product knowledge, amazing service, superb results! It will also be effective to clean sweat stains, food stains, drink stains. She listened to our needs, stayed within our budget, and was able to work around our move-in schedule! I love the design and quality and my son enjoys the convenience and comfort. Before buying a mattress, you should at least come here to get a full understanding of your options! They have the latest latex beds at reasonable prices!! Highly recommend these guys over the bigger stores. Spot Clean Stains Laundry Detergent. The team is friendly, welcoming, and supportive. Removes grime, bacteria, and were very much appreciated convenient for us making sure we from... Cover, and supportive time of purchase and during the delivery guys were so knowledgeable and not at! 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